Can you use Strategic Communication to capture 25+ years of expertise of a sectoral thought and practice leader for posterity?
Context
A thought leader - 25+ years of legacy in practice areas - Water, Agriculture, Women Empowerment, Health, Skilling, Education - With close to 3 decades of expertise in knowledge and practice, it was time for Ambuja Cement Foundation to document the wealth of expertise for newer organizations to benefit
Challenge
To capture 25+ years of expertise as knowledge and practice leaders and develop an SOP (standard operating procedure) that:
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Can be used by ACF to train human resources in newer geographies during expansion
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As a learning tool by newer organizations before they set up a project in any of these practice areas
Solution
A specially curated ‘Knowledge Repository toolkit’ developed through an extensive exercise that included:
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Desk review and in depth understanding of the 6 practice areas
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Consultations with Sr Mgmt, Program teams, Leads at Field offices
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Immersion visits for live project exposure and SOP development
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Development of a Knowledge Repository Model that was specially tailored to ACF's practice areas
The above formed the foundation for the Knowledge Repository toolkit.
Outputs
Resources
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Agriculture | Health | Women | Water | SEDI
ACF used it as a knowledge sharing tool internal and external to the organization. The design of the tool made it a ready reference for any program leader creating a program design and theory of change for these practice areas
The Knowledge repository toolkit consisted 6 documents, richly documented SOP under the following titles:
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Needs Assessment
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Programme Framework
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Implementation Design
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Impact Evaluation
Encouraging a learning environment by cross sharing of Knowledge and Practice in the form of SOP and KR toolkit
